Yes, HIBI provides comprehensive customization services. With our profound expertise in crystal procurement and finished product integration, we provide one-stop customization services for the entire chain from design to production, including crystal customization, process integration, and creative applications. Our professional design team also su...

HIBI ensures the high quality of its crystal products through strict material selection (top-grade K9 glass), precise production processes (diamond grade precision cutting), and exclusive mold design. In addition, advanced hot stamping technology is used for durable electroplating to ensure the perfect fit and dazzling appearance of the product. ...

Return period: Within 30 days after receipttechnological process:one ⃣ Contact customer service to submit a return requesttwo ⃣ After approval, send the return addressthree ⃣ Return the goods (please keep the logistics voucher)four ⃣ The refund will be returned to the original location within 7 days after receiving the g...

Processing time: 7-15 working days after order confirmation for shipment (customized products require+3 days)Global delivery:✈ Mainstream countries in Europe and America: 7-15 working days✈ Other regions: 10-20 working daysReal time tracking of logistics status on the "Order Details" page ...

We implement a five fold quality control system:✅ Raw material traceability: All materials are provided with international certification documents (such as OEKO-TEX) ® Textile certification, FDA food grade certification)✅ Production supervision: The factory has passed ISO9001/BSCI certification, and samples are randomly se...